Customer Service

Shipping & Delivery: We ship UPS to the lower 48 states.
We offer USPS Priority Mail to International and AK, HI, PR and other areas.
Returns & Replacements: Returns are accepted within 14 days of the receipt of the order. Items returned must be properly packaged to ensure they arrive back at our warehouse in the same condition as they were received. Buyer is responsible for intial and return shipping charges for items returned due to no fault of Online Metal Supply. Incorrect or wrong items can be returned or replaced at no additional cost to the customer.
Payment, Pricing & Promotions: Pricing and Promotions are valid only for website orders. We accept Mastercard, Visa, AMEX, Discover and PayPal.
All ordering information is encrypted with the latest encryption technology.
We do not store finacial information on our servers.
Viewing Orders: For registered users, you can view your orders online at anytime, by logging into your account.; Questions? 800-686-1845